Doubletree By Hilton Chicago Magnificent Mile

The staff was outstanding and the location was great.

i loved everythying...

Male concierge was helpful, and so was bellman Steve

Would be better if female concierge had info about cost of luggage cart at Ohare airport, and if they had a working weighing scale for luggage (the one they had was not working)

Comfortable beds and very clean rooms. Great location. Friendly staff. Voucher for $8 to use in hotel if you opted not to have your room cleaned. Elevators were really fast.

We paid extra to have a "lake view" room. The view was a sliver of lake between buildings. We asked for a real view and were told that this is the best lake view they had and was really a partial lake view. This is not what we asked for. He politely offers to refund the extra we paid. Also when we inadvertently picked up a snack from the wired snack tray to look at it we were also charged for it. Again, the charge was politely taken off our bill. Would ne nice to have free wifi.

The location was great, price, the pure room was wonderful, could use a flooring update, but had very comfortable beds, friendly and helpful staff. . I was very pleased with my stay and your hotel.

The bar and coffee shop could be open a few more hours. I did not try the resturant, possibly more advertising or promo for the resturant.

Anti-Allergic rooms are great.

The hotel was clean, conveniently located and had professional staff members.

Location to area attractions is excellent, lots of sites and such within walking distance of hotel.

Parking rates are outrageous as a gues being charged $45.00 a night parking on top of room rates is a little excessive. Staff most were good, but there were a few who were not firendly or willing to assist you, as well we found them very arrogant and not guest friendly.

The conceair (?) was awesome and very helpful, 2 thumbs up:))

I was very disappointed in how our room was cleaned. We got there lated on friday night and we found a burreto wrapped in tin foil by the curtain. After paying $150.00 per night for 3 nights one would think it should be cleaned and ready to go for the next customer. We called down to the front desk and they came up to look at it. They appoligized and compensated us with a $40.00 voucher to the restaurant. Then when I put my left over pizza in this over crowded refrigerator that was full of stuff (liquor & pop) that had this forsaked "SENSOR" on it there was another burreto wrapped in tin foil. Called down to front desk again and it seemed like no one gave a shit. It was like we were bothering them "AGAIN".

Our room was flooded from the ice machine next door. The staff did a terrible job of looking after this.

Fabulous beds, great room -- not huge but extremely comfortable and nice decor. Very clean! Hotel staff were wonderful.

Long wait at elevator in the morning. Big bank of maybe ten of them but not all seemed to be working.

We received a welcome cookie, which was nice. Quick checkin, friendly staff. The room was nice and big. We asked for a higher up room an we had a awesome view! Reaaaaallly nice!

Its nothing really bad, but they sent us a mail sayong we get a cookie with our names on it. We only got regular cookies. Maybe theshoul take that out... just to to not set wrong expectations. Cause the rest was very cool!

Hotel was in excellent location for our purpose. The rooms were confortable and there e were a lot of space available. Even the view towards city was great.

Everthing no complaints here.

The staff was extremely helpful, especially the concierge in recomemnding and reserving restaurants, etc.