I loved the rooftop pool and the amazing views! The location is perfect for walking to attractions, and the fresh cookies at check-in were a good surprise.

The hotel had a great location near attractions and the staff was friendly. However, the elevator situation was frustrating, with only two out of five working, resulting in long waits. The room was nice, but amenities like the breakfast were average and overpriced. Overall, a mixed yet enjoyable experience.

Unexpected cookies at check-in

Arriving to a complimentary warm cookie was the highlight of our stay. The rooftop pool view was simply breathtaking, making every moment worthwhile.

Our room keys malfunctioned daily. It was a hassle returning to the front desk multiple times, disrupting the otherwise pleasant experience.

ideal city base for exploring popular attractions and parks

I really appreciated how easy it was to walk to the pier, the bean, and various shops and restaurants, making my weekend adventures in the city so enjoyable. the spacious room offered a comfortable retreat after a day of exploring, perfect for a solo traveler like me.

I truly appreciated the elegant décor of the lobby and the hotel’s strategic location, making it easy for me to walk to nearby attractions while feeling safe and comfortable.

More attentive service from staff during busy hours.

i had a great stay at this hotel. the location was fantastic, with easy access to navy pier and downtown attractions, making my trip seamless. the friendly service and modern amenities really exceeded my expectations compared to my last visit to chicago.

no microwave in the room

Great stay for a family getaway

The staff were really helpful, especially when we needed extra towels and the front desk made sure we got them fast. Also, the warm cookies at check-in, man, it really kicked off our stay on the right note!

It wasn’t exactly cheap but you get what you pay for, I guess.

We had a fantastic stay! The room was spacious and comfortable, with excellent amenities like a mini-fridge and coffee maker. The location was unbeatable, just a short walk to Navy Pier and all the downtown attractions. Plus, the complimentary warm cookies at check-in were a delightful touch!

The breakfast options could be improved.

Had an awesome time with friends! We checked out Navy Pier and Millennium Park. The staff was super friendly and accommodating, and we liked the clean, spacious room. Parking across the street was a steal compared to hotel rates. Just be aware, the pool bar has limited hours.

We had a good stay in Chicago! The rooftop pool offered fine views, perfect for relaxing. The location made sightseeing a breeze, and the warm cookies at check-in were a charming touch. Just finding parking was a bit steep, but overall a wonderful experience.

It was just a good match for a quick stop in Chicago with a good price-quality ratio. The early check-in was a nice surprise, as we got right into our room before the usual time. If you're looking to enjoy the rooftop pool, be sure to check the rules about bringing snacks.

Great Location with Memorable Views!

We enjoyed a comfortable stay with stunning city views from our room on the 20th floor! The pool area was a refreshing escape, especially after a day of exploring. Try the breakfast at a nearby cafe for excellent value. the hotel breakfast isn't worth the money.

great location but missed some amenities

The location is superb, making it easy to access many attractions. The room was impeccably clean and well-maintained throughout our stay.

I found the dining options somewhat limited during our visit.

The location is great, with easy access to popular attractions, and the hotel is clean and beautifully decorated. However, I was disappointed by the breakfast charge, which felt inconsistent with other properties where I've stayed. It's ideal for families looking for comfort and convenience, but make sure to check the dining options.